Community Manager

APPLICATIONS CLOSE AUGUST 31ST at 5PM CST

Job Title: Community Manager

Location: Remote (Flexible – must provide location & time zone)

About the Role:
We’re seeking a proactive and personable Community Manager to engage with our clients’ online audience, foster meaningful connections, and represent our brand voice across platforms. This role requires a balance of creativity, organization, and quick thinking — perfect for someone who thrives in a fast-paced, collaborative environment.

Key Responsibilities:

  • Manage day-to-day community engagement across Instagram, Facebook, and TikTok, including responding to comments, DMs, and mentions on behalf of the brand.

  • Execute outbound engagement strategies by interacting with relevant accounts, fostering relationships, and increasing brand visibility within our niche.

  • Use social media scheduling tools (e.g., Loomly, Planoly, Later, Hootsuite, Sprout Social) to organize and schedule content.

  • Maintain a consistent and authentic brand voice across all communications.

  • Monitor community sentiment, track engagement trends, and flag notable feedback to the team.

  • Handle negative or challenging comments with professionalism, empathy, and alignment with brand guidelines.

  • Stay organized while managing multiple tasks or client accounts, ensuring all deadlines and priorities are met.

  • Collaborate with the team to implement feedback and continuously improve community engagement strategies.

Qualifications:

  • Experience: 1+ years in social media management, marketing, or community engagement (professional or project-based).

  • Platform Expertise: Comfortable and confident navigating Instagram, Facebook, and TikTok; able to adapt to platform changes and trends.

  • Tools: Familiarity with at least one scheduling tool; quick to learn new platforms.

  • Strong written communication skills with attention to tone and detail.

  • Comfortable with constructive feedback and adapting in a creative, fast-moving environment.

  • Availability to work 10–20+ hours per week with some flexibility in scheduling.

Preferred Traits:

  • Enjoys engaging with audiences and initiating conversations online.

  • Organized and detail-oriented with strong time management skills.

  • Empathetic, patient, and professional when handling sensitive or negative interactions.

  • Amazing at client communication