Account Manager

APPLICATIONS CLOSE MAY 8TH

Role: Account Manager
Company: AMD Creative
Type: Contractor - Remote

Overview
AMD Creative is seeking an Account Manager to serve as the primary point of contact for our clients. This role is responsible for managing client relationships, ensuring seamless communication, and keeping all projects and deliverables on track across our internal team.

This is a client-facing, operations-focused role. This role is ideal for someone who thrives in a fast-paced agency environment and can balance communication, organization, and problem-solving with ease.

Key Responsibilities

Client Communication

  • Serve as the main point of contact for all assigned clients

  • Lead onboarding calls and ongoing check-ins

  • Manage client expectations, feedback, and approvals

  • Ensure clear, timely communication at all stages

Project & Timeline Management

  • Oversee timelines and deliverables across content, ads, branding, and web projects

  • Coordinate with internal team members to ensure deadlines are met

  • Track project progress and proactively identify delays or gaps

  • Maintain organized client records, briefs, and communications

Internal Coordination

  • Translate client needs into clear internal direction

  • Work closely with strategy, creative, and content teams

  • Ensure alignment between client goals and team execution

Client Experience & Retention

  • Build strong client relationships and trust

  • Identify opportunities for upsells or expanded services

  • Ensure a high-quality, seamless client experience

Requirements

  • 2+ years experience in account management, project management, or agency environment

  • Strong communication and interpersonal skills

  • Highly organized with strong attention to detail

  • Ability to manage multiple clients and projects simultaneously

  • Proactive, solution-oriented mindset

  • Comfortable working with cross-functional teams

Preferred

  • Experience in social media, digital marketing, or creative agencies

  • Familiarity with tools like Slack, Click-Up, Loomly, or project management platforms

  • Understanding of content, branding, and paid ads workflows

How This Role Fits at AMD Creative

  • Acts as the bridge between clients and the internal team

  • Does not own strategy or creative execution, but ensures both are delivered effectively

  • Works closely with leadership, social media manager, and ads team

Compensation/Hours

  • 80 hours per month

  • $25-30/hour based on experience

To Apply
Please submit your resume, relevant experience, and any client-facing work or case studies.